Frequently Asked Question

Why are my Asus Aura devices not working / not being detected?
Last Updated 3 months ago

Asus Aura devices can fail to show up in JackNet RGB Sync for many reasons.
The most common issue is lack of admin permissions.

Most Aura related issues can be resolved by simply running JackNet RGB Sync as administrator.

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Please ensure that you are using the latest version of Asus Aura, which can be found here:

https://www.asus.com/campaign/aura/us/download.html

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